Firstly it was great to have direct reach to the case worker with questions almost any time of the day.
There was adequate follow up with information.
Communication was up front and to the point, which helped us understand any potential bottleneck.
Lastly we were always treated courteously.
Excellent all round service, would definitely recommend to anyone else selling there property!
I think the 5 star Excellent score tells our story.
They followed our brief perfectly & met all of our expectations in every regards.
It was not a straightforward sale & they dealt with the challenging demands head on.
Would not hesitate to recommend them.
Well done to the whole team who were involved in making a difficult situation so pleasurable.
Great service, marketed my property well and found a buyer in short order. Very diligent all the way to completion. Thanks!
yes, jo was brilliant!
Absolutely first class service from Archie and all at Home Partnership, Chelmsford. I would recommend them without hesitation.
Very supportive during the whole process and helpful to arrange the viewing at convenient times. Helped to sort out other things by referring to competent solicitors, mortgage offers etc. Stress free purchasing process at every stage of the journey.
Home Partnership always has time to listen and if they say they'll call you back that day, they always do, even if there is nothing to report. They have handled a couple of transactions for me and on both occasions it has always been dealt with very professionally. I would have no hesitation in recommending them, and would certainly use them again in the future should the need arise
We were impressed with Home’s commitment to selling our home. They gave honest advice to the value of our home as well as actively seeking out buyers to view. The staff there understood our needs and drove the other parties in the chain to conclude their actions.
I bought a flat through Home P and they were very good. I then let the flat and found the letting team really good and they secured tenant day it went on the market. I would definitely recommend the team here.
The service I received from all members of the team was friendly, helpful and efficient. I would highly recommend them as an estate agent to others. Thank you for all your help.
I am outdoors highly recommend Home Partnership to anyone wishing to sell or buy a property. Excellent service all round. Always kept in touch with updates on progress which I found very important. Knowledgeable, friendly staff. Nothing was too much trouble.
1.Already recommended to others
2.very professional service.
3.People knew who I was and property I was purchasing
The team is always helpful and proactive . Offering a professional approach at all times.
Very proactive and excellent to deal with, provided weekly phone updates to push the sale along.
Many thanks for your kind words. We wish you all the best in the future.
Very helpful, professional and time sensitive to our requirements
I could only give them 5 stars
They were so professional from start to finish and kept me well informed throughout. Would not hesitate to recommend them .
Lee was a star
Thanks for your kind words Elaine, we certainly earned our money. We really hope you enjoy your new home and wish you all the best. Many thanks, Lee
After being disappointed by another independent local estate agent we instructed homepartnership with finding a new tenant for one of our rental properties. Their service was very professional, friendly and thorough and we took their advice on board. They found us lovely new tenants within a good couple of weeks and we have instructed them again now for another rental property!
We really appreciate your kind feedback and glad we can be of help.
Excellent all round service!
Very good follow up and knowledge of the system.
Would definitely use them again.
Already have! Professionalism, communication, enthusiasm in abundance
I would not hesitate to recommend THP for any aspect of moving, buying or selling.
They are professional, polite, considerate, helpful and extremely knowledgeable.
I would not use anyone else for mortgages and moving!
fantastic comunication from start to finish always there to answer all questions staff so friendly def would use home partnership again many thanks
Sold our property and found us the perfect home! Fantastic service from start to finish. Always available and willing to help. Brilliant!
Very good at all stages of the process. Professional and friendly.
I would recommend Home Partnership.
The home partnership were great. Scott and his team gave great advice and worked very hard to successfully sell my property by a certain date. Thanks guys.
Professional and friendly
Professional, well informed, adaptable and made me feel like they were fighting my corner the whole time.
They've changed my mind about Estate Agents.
Many thanks for your kind words Matt. If we can be of any help in the future please don't hesitate to contact me - Best wishes, Stacy.
Kept me well informed were proactive rather than reactive. Sales progression was first class. Cannot recommend highly enough.
We were very fortunate to have Home Partnership deal with both our sale and purchase.
They have a fantastic team, in particular Michael, who went over and beyond all expectations.
Very knowledgeable, always providing updates and quick at resolving any potential problems before they become a real issue.
They made the whole process stress free and an enjoyable experience.
We very much appreciate your kind words in your review and hope we can be of assistance to you again in the future! Best Wishes.
Looked after compassionately, at a very stressful time.
Really good service always someone at hand to talk to, jo Stewart was fantastic and always very helpful and honest. Hi
Home Partnership are both professional and proactive with the sales of our properties and much more
Jessica is my main point of contact and is always happy to help and very knowledgeable
Jo was excellent and worked closely with us to arrange a tailor made deal.
Thank you for your kind words. We look forward to helping you with your next move. Best Wishes Jo Williams
Being first time home buyers, we were not fully aware of the process, timelines etc. Lee was always available to help navigate through the process and answer any questions that we had.
We are really pleased with your feedback and hope that you're enjoying your new home! Many thanks, Lee.
Excellent work. Feedback straight away. Sale price spot on. House sold within two weeks. Very professional.
Nothing is too much for the team at Home Partnership. The service provided is always at a high standard no matter who you deal with in their team. The advice they provided to me during my rental was of great help to me and it is also handled with great courtesy.
We were very pleased with the services provided by Home Partnership with the sale of our property. Their valuation proved to be realistic, and after we'd accepted an offer, they followed the sales process through diligently and helpfully, liaising with the solicitors and the buyer, in order to help complete the sale in good time. We were away at the time of completion, so they even took the final meter readings for us! Worthy of a mention in despatches is Lee McGoldrick ... it would be difficult to find a more friendly, courteous and professional person, so top marks to this young man.
Jo Williams and her team were very professional throughout a very difficult and prolonged period. There were many obstacles but Jo persevered and achieved the goal. Jo was easy to contact and if she was not available she always responded to any messages left.
Thank you. Indeed it was a long and difficult journey but we got there in the end. Best wishes to you and your family at this time. Regards, Jo Williams
Helpful friendly, and professional. Liaised with all parties throughout the selling process and communicated well. I would recommend the Home Partnership.
Merrick was great at putting me at ease and explained the process clearly. He reassured me that the tenants would be vetted carefully and that they would treat my house like their own.
The only thing stopping me from giving 5 stars, was that at no point was it made clear to me that The Home Partnership would not actually be managing my rental and that in reality it is managed by a 'sister company'. I would like to have been made aware of this rather than being surprised by a phone call a few days later. I reserve judgement on the 'sister' company at this stage - their communication has not been the best - I had to phone them up to find out how the rental was progressing rather than them contacting me - hopefully this was just a blip!
Fab as always Home Partnership. Smooth sale, swift and professional service
Fantastic Customer service as always - great Team work!!
Fantastic from all of THP
Fantastic service from Jo Stewart. Couldn't have asked for more!
Thank you Scott, Merrick, Jo,& Jess professional, no request to much. Always did what they said they were going to do. Kept us up to date with progress all the way through. Would recommend!!
Great Service from Home Partnership, kept us updated all the way through our sale! Great Team effort!
Professional Courteous Service
Very helpful and welcoming stafff.
Excellent service, easy to deal with and always very helpful
Excellent service from Jo.
The Home Partnership were nothing short of excellent in how they handled my sale. I would recommend them to anyone who is looking to put their house on the market.
Superb from start to finish!
Thanks to Scott, Merrick and all the staff for keeping us updated along the way!
Excellent customer service!!
Jeremy & Claire
Really approachable staff. They were very efficient and ALWAYS did what was promised. I never had to chase them for answers. They always kept me well informed.
Excellent communications and friendly service
We were impressed with the service from everyone at The Home Partnership from initial viewings, through to offer and finally collecting the keys to our new home. Our main contact, Jo Stewart, as well as keeping us up to date on progress, really moved the whole chain forward. She was highly responsive and very kind. Would highly recommend. Thank you!
Excellent service and communication, discussing options and keeping us updated on progress. Friendly people!
We used the Home Partnership to sell our house in March 2015, and I only have good things to say about the whole experience!
We mainly dealt with Jo Stewart, who was absolutely great - any emails I sent for updates, questions etc. were answered at most within a few hours. When I phoned I was called back promptly if she was unavailable.
We were in the middle of a chain of 5 properties (with us in the middle), and there were a few delays (with the other vendors) along the way. Jo was constantly chasing for updates and trying to get things sorted for us.
Ultimately, our house sold for well over the asking price, which we put down to how the Home Partnership marketed the house and dealt with potential buyers.
I've spoken with friends and colleagues who have also been buying/selling properties and all have complained about a lack of communication from their respective estate agents. I never had cause to complain about anything, and never had to chase for replies to emails/calls etc.
I recommend the Home Partnership to everyone who talks about selling their house!
Thank you for your kind words, we were recently invited to value a property following a recommendation from you – this means a lot and is very much appreciated. I hope you are both very happy in your new home! Many thanks, Jo Stewart.
Quick action when requested
Absolutely brilliant estate agents. Really take your house selling/purchasing personally and you really matter to them. They work tireless to support you to ensure the process runs smoothly. Excellent staff and I will definitely use them again should I need to.
Knowledgable,efficient with great customer service
Efficient and no nonsense service right from the start. It was clear to us as sellers that THP were the agent doing all the work in moving the sale forward.
We very much appreciate your review, and are pleased that our services have met your expectations! We hope you enjoy your new home and that we will be able to help again in the future. Thank you
Very informative service and kept up to date with every step through moving to our wonderful new home
Excellent Service, would recommend
Good service frequent updates
We believe that the service provided to us by this company was excellent as twice we had our mortgages arranged by them. We had the best deal in the market in both occasions.
Home Partnership acted for us on two properties. We found them very helpful, friendly and professional throughout the process. Although we have no present intention of moving again, we would have no hesitation in using their services were we to do so.
Friendly and professional service.
Great service, thank you guys.
Excellent impartial advice. Really efficient and made easy to understand! Second time I have used Jo to organise my mortgage and I recommend her to all my friends who are going through the same process!!
Jo and Christina were amazing,always keeping me updated such lovely helpful people.
Very professional company
Would defiantly use them again if and when needed and would highly recommend.
Great service, jo and Christina were helpful, informative and kept us updated throughout the whole process. Would definitely recommend.
Very hard working staff trying to please with every task .
A very technical sale with purchasers unable to visit the office/solicitor due to working away, but, as ever, this was made very easy by the professional stuff at HP, thank you
Amazing turnaround thanks guys
Brentwood office very good
– Anonymous, Aug 31, 2016
Great company. Very professional but friendly and approachable.
Great service once again
Thanks jo for keeping in touch along the way, we felt we could ring at anytime if we had a question. Also I liked the more casual dress you had just introduced, it made me feel more comfortable, especially with a big hairy dog, no blue or black suits was a lot better for me in my own home. Thanks for your help, hopefully you can help us move again next year out of our rental.
Your Welcome! I am really pleased our new dress code created a more relaxed environment for you.
We would love to help you find your next home, so just let us know when you are ready. We look forward to hearing from you then!
Knowledgeable staff, efficient service and an excellent selling price. I would sell through this agency again.
Always helpful and proactive
They are really on the ball and were helpful and friendly
Communication giving updates throughout the whole process and easy to speak to about any queries
Anthony Gunn was very friendly, helpful and professional throughout made the whole selling / buying less stressful
Quick Sell. Kept updated regularly throughout sales process.
Excellent, they did all they could to help and keep us informed and updated.
The service and professional handling from start to finish was second to none. Every aspect was handled confidently, calmly and was a totally stress free experience.Thank you so much to Gillian and lee.
The guys at THP handled everything from start to finish with efficiency and professionalism, in particular Michael.
Amazing service. Thank you THP. I needed an urgent sale to help with a purchase that i was making, only a motivated cash buyer would do, and they found me one in 4days!!!!!!!!!!!!!!!! I can't praise the professional way in which the whole sale was handled. Thank you Jo Stewart, Merrick and the team
Pleased we got you moving quickly as planned and we hope you settle well in your new home!
I was delighted with the service I received from beginning to end.
Lee came round and valued my house at exceptionally short notice and at a time convenient to myself.
Antony was so helpful throughout - always responding quickly to every request.
I have nothing but praise for them both and would not hesitate to recommend their services.
Thank you, I am pleased that our efforts are recognised. We wish you all the best in your new home and it was a pleasure working with you.
The service from everyone at The Home Partnership was first class. Everyone I interacted with knew exactly how my search for new tenants was going and could also all my questions immediately. Thank you for finding tenants so quickly!
Super service. Jo is very knowledgeable and very very helpful. She has organised new mortgages for me for many years now and I would not want to use anyone else.
Everyone we spoke to at The Home Partnership were very polite and helpful. They were always the first to keep us up to date with developments during the process, much faster than our solicitors. We also remember, when we first visited all the estate agents along the road, they (I believe it was Michael) were by far the most helpful, gave us the most time, and didn't try to force us to speak to their mortgage advisor straight away.
Thank you for your kind comments. I am pleased that we have stood out from the crowd and we look forward to seeing you on moving day.
The Home Partnership made my purchase very easy and stress free!
Cant thank the team enough, firstly the finance side helping with my mortgage and then the sale side with updating me regularly with how it was progressing.
The whole experience was excellent. They were a great help in finding and securing a mortgage for me and, because of my situation, it wasn't a straightforward task. I would recommend their services without hesitation.
Very helpful, friendly and professional outfit. Well done to all
All the Staff were very helpful in particular Anthony and Lee.
I started viewing properties a year ago and was shown a place by Michael, unfortunately I was a little short on deposit so couldn't go any further. I was really impressed with the way they work and the attitude of all employees. After speaking to and meeting lots of other estate agents while viewing many more properties, I found Home Partnership were the most straight forward, honest and not pushy at all. As a first time buyer I was a little uncertain as to how everything worked so this made me feel at ease with everything. Lee showed me round the property I then went on to purchase, he was lovely, again very informative and open with regards to my questions. Jo then took over the process after I had made an offer and had it accepted. Again, she was there to answer my questions on the next process along with chasing people to ensure everything went to plan. Spoke to a few others-Anthony who again was really helpful when I was unable to speak to Jo. Overall a great buying experience.
If I was looking to buy, sell or rent my property out in the future then Home Partnership would be first on my list of people to call. Thank you x
All members of the team here really appreciate your comments and we hope you will be very happy in your new home!
Efficient and friendly service
Would recomend everything went smothly
Great engagement and lots of support in the last three months. Many thank Mike Lynne
Very professional and excellent communicators. Kept up to date with all issues.
– Anonymous, Nov 23, 2015
Always able to contact someone & kept up to date with what was happening.
Very professional and very helpful. All the team knowledgeable about our house particulars and so are able to answer any queries arising.
I was first time buyer and home partnership help me so much very nice and help full people
I was very impressed with the honesty and communication all the way through the process. I have been recommending them to family and friends.
Thank you for your kind words. I hope you are enjoying your new home!
Jo Stewart at the Chelmsford branch was excellent thanks
Service was excellent
– Anonymous, Nov 3, 2015
We are grateful for your review and are pleased to have assisted a returning client!
Very good service generally.
However maintenance issues can be a little slow to get an answer on, having said that it is for non essential items.
Always very friendly and professional and helpful when you phone up.
really rapid service, friendly and dynamic, thanks:)
you were great, really proffesional!
Nothing is too much trouble, the team are very efficient and helpful. Always happy to recommend them to friends and family.
Professionals,excellent communication by emails as well as in person.
Pleasant to deal with.I will recommend their services to anyone.
you guys were great
Super efficient service
Everyone with whom I have had dealings have been helpful, eager to ensure I was happy with everything and responded most satisfactorily to any queries that I raised
Excellent company, great staff well managed.
Anthony Gunn at the Home Partnership Chelmsford was excellent throughout my home move. Anthony went above and beyond to help us with both the sale of my old property and the purchase of my new home. I can't praise him enough and would certainly use him again for any future requirements we may have with an estate agent.
I'm very grateful for your review and I look forward to helping you in the future (hopefully not too soon). We wish you all the best in your new home.
Amazing all round service from a great team of people.
great all round service.. personal and hand holding.. saved us thousands of pounds..
Professional and knowledgeable service.
Fantastic customer service throughout our sale. We felt valued, considered and respected all the way through the process and I wouldn't hesitate to recommend and use Home Partnership again.
The Home Partnership Mortgages provided us with an outstanding service that I couldn't fault, it was a great help to us as first time buyers to have one stress taken care of.
I will be recommending the Home Partnership Mortgages to all my family and friends.
I've been very impressed by The Home Partnership, from the initial evaluation to completion day everyone has been very friendly, helpful and professional.
I think I've spoken with nearly everyone in the office at some stage during my sale so thanks to everyone but I'd also like to single out a few people. Anthony for keeping me constantly updated - always reassuring to take his phonecall to let me know what was happening. Jessica for dealing with the paperwork and arrangements and making sure that happened smoothly. Also many thanks to Lee for coming out to value the property and for his work throughout the process.
I'll definitely be using The Home Partnership in future!
We appreciate the review, we really enjoyed working with you and look forward to again in the future. All the best in the meantime.
the staff were so pleasant approachable and very helpful
Efficient, good at keeping customer up to date, helpful, friendly
Initial marketing was excellent. Due diligence on the offers subsequently received, advice given and proactive steps taken to rectify numerous issues which arose during progression of the sale transaction, by all but one member of staff, fell below the level of service we were told we would get.
We are deeply disappointed to hear that you were not happy with the overall service with regards to the sales progression. Unfortunately, we cannot predict what will happen once the sales process starts and we did all necessary checks to verify the buyers position. We wish you all the very best and hope that you have settle in your new home.
Lee was very professional and efficient in helping us move
Great value for money. They did a fantastic job to ensure our sales and purchase went through with as little hassle as possible.
Excellent service. Would not hesitate to recommend.
They dealt with my tenancy requirements efficiently and kept me and the tenant informed throughout the transaction.
We have been very happy with all aspects of the service given to us, by all the staff at Home Partnership
Throughout the whole process of my sale, from the initial valuation right up to completion the whole Home Partnership team were very friendly and profesional. Even if my contact Stacy Walpole had a day off she ensured that others in the office were up to date with my transaction. They tried their best to make my sale as stress free as possible. I would highly recommend their service to anybody.
We had a lot of objects to overcome throughout the sale process and I'm glad our teamwork and efforts paid off. It was a pleasure working with you and we wish you all the success in the Philippines!
I have moved house 7 times, I can honestly say that the team at Home Partnership are the best I have encountered in 25yrs! Seamless, proactive, transparency, excellent customer service, professional and friendly. I will actively recommend them to colleagues, friends and family who are buying/selling/renting property.
It was great to see it through for you as I knew how much you loved the house from day 1! Thank you!
Very pleased with The Home Partnership service. Scott, Lee & Jo really went out of their way to make sure our transaction went through as smoothly as possible.
All moved in time for baby number two!
A fabulously attentive calm supportive and realistic estate agency
The property consultant was very helpful and have good people skills. We would use there services again.
A big thank in particular to Anthony Gunn
I hope you are happy in your new home and look forward to moving you the future (I know it won't be in the near future though).
Great service, very helpful above and beyond what you'd expect from an estate agent.
Thank you, we know it wasn't the easiest transaction which is why we really appreciate your kind comments as a happy buyer.
Absolutely fantastic service! I'll never use anyone else again. They sold my property in 4 days for more than the asking price. I was kept fully up to date on everything and I got a sense that they actually cared, I wasnt just another customer. Absolutely fantastic!
Many thanks for your kind words, it’s lovely to be appreciated. Hope your settling into your new home!
Great communications throughout the process. Very professional
found us a buyer, managed the process, they were great
they found us a buyer very quickly and managed the process through to completion, no problems, very proffesional
HP found us a tennant very quicly and set up the paperwork, there were no hassles, great
They give a great service and are attentive to our needs
The Home Partnership are highly professional and provide an excellent service which puts other estate agents to shame. I'd have absolutely no hesitation in using them again and have recommended them on a number of occasions. Experts in their field and nice people too.
Many thanks for your kind words and for recommending us to your friends and family.
A great service from start to finish.
Was very pleased with the service received from Home Partnership. A very dedicated team, on the ball. If you have a property to sell I would not hesitate in recommending them.
Personal. Professional. Excellent.
Scott and the team were fantastic from start to finish. Polite, professional and considerate. Happy to recommend to anyone I know who may move in the future.
The service we received from Lee and his team at Chelmsford was outstanding. The team were regularly in contact with ourselves updating us on the progress of the move, chasing up paperwork and also chasing the Solicitors. We were made to feel that our house move really mattered to them and we were not just another seller/buyer. We have already recommended them to friends and work colleagues and would not hesitate to use The Home Partnership again in the future. Thanks again to Lee and his Team.
Thank you very much! You were a pleasure to work with and we hope your next project is a success. We can't wait to see it when it is finished!
superb service,friendly and efficient
Excellent service provided
I have purchased 2 properties and sold 1 via the Home Partnership. From the initial contact the service has been exceptional. Every member of staff I have had contact with has offered a high level of service and been very professional. They pulled out all the stops to get the best price for my property and with the purchase our new dream home. Thank you particularly to Jo, Michael and Lee. I wouldn't hesitate in recommending the Home Partnership.
Thank you very much for your kind words which are much appreciated. Hope you are enjoying your new home, it was clearly meant to be!
I will describe the home partnership as
Great experience from a great people
Thank you to all of you
Staff at the Home Partnership were professional, friendly and knowledgeable. They were patient and reassuring with any questions we had. They made us feel like our move was the most important transaction they were dealing with and made the whole process as smooth, stress-free and clear as possible. We are incredibly grateful for their stellar service; they are a credit to the industry.
We are very pleased that you thought highly of our service! It is much appreciated throughout the office.
A seriously professional service. Personable, empathetic people who are knowledgeable about the market and the true value of your home. Fast sale, straight-talking and no hassle, an all-round excellent business which I would recommend highly to anyone thinking of selling their home.
Always helpful and a very satisfactory service
Excellent service. Staff are very helpful. The whole experience was trouble free and they let my property very quickly. Excellent.
Very professional service
a great effort to get this sale through in double quick time in a period of the year which is predominantly slower than usual, smashing
fantastic anther great job thanks
did a great job of getting a new tenant in, in double quick time
they were fantastic and completed the sale very quickly
They were great and got the property rented very quickly
Expensive but worth it!
Excellent from start to finish , just the right level of friendly with professionalism .
Delivered what they promised, when they promised it and always extremely helpful and professional. Always kept us up to date with how things were progressing and looked after us as their customer.
Thank you very much, you were a pleasure to work with too and we hope you are enjoying country life.
Good company, always keep you informed on everything that was happening, Lee was efficient with any question or problem which came up.
The Home Partnership always provide an excellent service. They are not your typical estate agent!
We had an excellent experience with The Home Partnership - Lee and the rest of the team are highly professional, dedicated and worked tirelessly to help sell our property. We have bought through them twice and sold through them once and hope that we will continue to use them the next time we move/sell.