It is easy for estate agency to become routine and casual I find, but we were impressed with the fresh, enthusiastic approach of the Home Partnership team. We knew we were one of many, but we received a friendly, professional service that made us feel our sale was top of the list.
Excellent personal service from valuation to handing over the keys .
Over and beyond what I expect from a estate agent
I recently used Home Partnership for a re-mortgage and couldn’t be happier with the service I received throughout. Jo Williams & Lisa Riches were both very professional, courteous, confident in their roles and just a pleasure to work with. I would definitely recommend them and be using them again in the future.
Very friendly and extremely professional. Helped get the best mortgage rate possible and dealt with every step of the way. The mortgage went through smoothly without any problems. Thank you
I would highly recommend Robert Leonard at the home partnership if you are looking for a mortgage and insurances. This was a very overwhelming experience for me, going through a divorce and purchasing my own home on my own with my children. Robert was so kind and took time to explain everything, I sent him so many emails and he would reply in minutes. He made contact with the estate agents on the property I was buying and ensured my purchase was finalised. Amazing service and I recommend him to all my family and friends. I will definitely be contacting him again when I’m due to re mortgage. 10 star service throughout
Incredible service from Katie at the Home Partnership. I had a complex purchase and re-mortgage, she investigated multiple options and came up with a solution every time we hit an issue along the way. I couldn't have completed this purchase without her help, she was fantastic from start to finish.
Good communication, contacted us when we expected
Person assigned to our purchase didn’t work Friday which made things not as slick as might have been
Visits were conducted as expected
Good over all service
Very professional service . Always friendly , helpful and provided up to date information
Fantastic team, helped so much.
Great effort to find a buyer at a particularly difficult time in the investment freehold flat market, then chased it along throughout, really well done
Very impressed with the professional service received from Bradley. He kept us up to date every step of the way. He understood the type of tenants we were looking for and kept us in the loop when viewings were being arranged.
The service which I received was excellent. Robert was knowledgeable, personable and very friendly. Robert made the experience of getting a mortgage very easy and stress free.
Helpful staff house process went through easily and faster
Excellent service good communication always pleasant absolutely no complaints
Stacy and the team in brentwood were great from start to finish. We wouldnt have sold without their advice and assistance, from brilliant home photos to speeding up solicitors. Much more than the normal high street estate agents!! Wouldn't hesitate to recommend them!
Jo Williams at the home partnership is amazing! Jo has been my mortgage advisor for years and I wouldn't go anywhere else. The whole team are lovely and so easily contactable. Cant recommend highly enough
After a very disappointing experience with another firm of estate agents we appointed The Home Partnership to deal with the sale of our flat, my only regret is that we didn’t instruct them sooner! From start to finish their customer service has been excellent. They found us a buyer within a matter of days, when this buyer unfortunately didn’t work out they arranged for further viewings immediately and we had another buyer within 2 weeks which stopped the whole chain falling apart. All of the staff have been excellent but Michael Gillespie has guided us through the whole process and restored our faith in estate agents- he has been fantastic throughout and I would give him more than 5 stars if I could!
It’s true what they say, you get what you pay for and when we look to sell again we will come straight back to The Home Partnership.
I have just let my house through Home Partnership and their service has been exceptional from start to finish. I highly recommend Tracy and her team and give special thanks to Bradley for his patience and hard work.
Katie Pring from Home Partnership was an exception professional. We were delighted with her support through the refinancing. I would have no hesitation in recommending her services.
I'd recommend Home Partnership, the agency has a different approach that serves well in a crowded marketplace.
Katie Pring was great! she listened to all our needs and then came back with various options and recommendations. We felt informed and confident throughout the process. Would recommend, thanks!
I can’t recommend Home Partnership highly enough. They made the process of moving a stress free as it can be. Always on hand to give advice and support as well as always being on the ball when things needed speeding up. I would definitely use Home Partnership again.
I sold my property with Home Partnership and throughout the process I was kept regularly updated. Within the space of 3 weeks I had about 15 viewings, which I was really pleased with and we got an offer soon after.
I dealt mostly with Mike, he was very friendly, helpful and even when some issues arose (not to do with HP) he tried his best to help resolve.
I would recommend Home Partnership to people wishing to buy or sell a property.
The Home Partnership were efficient, professional and extremely friendly. It didn't matter who I spoke to, i always received a superb service. Special thanks to Michael who kept me sane!
I would 100% recommend the Home Partnership. They did their research at the start and kept me informed all the way through the process.
I have been using Robert at Home Partnership for years, I am confident his recommendations are always best suited to me, he knows my situation very well & always strives to do his very best for me. He is very friendly and approachable and although I am not very good with mortgages he never makes me feel silly, and always takes time to explain things to me. a very patient man. If I email him for any information he will always get back to me asap. I would highly recommend (and have recommended) Robert and will continue to use this service in the future.
Rob is faultless. He has resolved all our remortgage questions within moments of sending them. Rob is easy to get on with and above all he is professional in his approach with fantastic product knowledge. I would highly recommend Rob to friends and family. Many thanks again Dom & Chloe
Excellent service all round
If you are selling a house or buying in Chelmsford area, don’t hesitate to contact Home Partnership’s team. They are always super helpful, professional and pleasure to deal with. We bought our first house with them and 8 years later we came back to sell it to another couple of first time buyers. We would always recommend Michael, Abbie and the team to anyone in the area.
Robert has been helpful throughout the process, patient and professional. Definitely recommend.
Very helpful and efficient
The home partnership have been excellent throughout the process, offering excellent advice throughout.i would highly recommend them to anyone.
Good comunication. Friendly and easy to work with. Stacey was very informative along the way of buying a house. I will recomend useing their services.
Found them extremely helpful and efficient
Really responsive and gave good advice. Communication and attention to detail could improve.
Outstanding; Extremely professional and thorough. All aspects of the sale was conducted with my interest in mind with consistent feedback on progress throughout the whole process.
Jo is always friendly, helpful and efficient. She has provided excellent mortgage advice for several years now and I have never been disappointed. Even though I have moved away from Chelmsford I still know she is the person to help me find the right mortgage and she is just as willing to help even though I don't live nearby.
Great experience working with Scott and the Home Partnership team. We were kept informed of progress all the way through our purchase and any additional questions we had were dealt with quickly and efficiently. Thank you!
.... these guys would be snapped up!!
Most will muse over stereotypical anecdotes associated with certain industries. Maybe a lack of urgency or recognition on how important it is to progress matters and get back to their client with information or progress. I fear that many more people than those I have spoken with have had this experience!!!
Alas, we discovered a great service from Home Partnership with a difference. Our house sale was proactively managed with a tenacity to be admired. Despite the hiccups and tribulations experienced within our house move chain, Stacy engaged with all parties along the way leaving no stone unturned!!
Excellent service throughout and was always kept updated. Superb job from a superb team
Very professional and outstanding service from the whole team. We were very impressed by Chrissie who went over and above our expectations to get us out mortgage. Excellent communication throughout the process and I would recommend Home Partnership to friends and family.
Excellent customer service from Robert
The agent assigned to us looked after us well throughout the purchase process. She kept us informed of progress and mediated with queries as required.
They achieved a sale for the asking price. Whenever I needed a question answered they were helpful and approachable. Worth the commission.
I have been served by ROBERT LEONARD
What great professional individual
Very helpful and correct
Till I got things done never gave up
I got the best deal 🙏🍾
Robert Leonard went above and beyond to help us secure our mortgage! We wouldn’t be in the position we are in now if it wasn’t for him!
An A star professional!!!!
Can't fault the service. Everyone is polite, professional and efficient. They really do go the extra mile, and I think it is that which is their differentiator.
They were very helpful with dealing with all solicitors and keeping the process moving.
My dealings with Rob Leonard with my mortgage applications and help to buy process last year were fantastic and I will be coming back to him for any and all future mortgage requirements. The service is personal, directed and immediate. Nothing short of 5 star.
They supported our house purchase and did a good job of keeping everything moving.
Really professional service, very thorough, informative and supportive, couldn't recommend Home Partnership more!
Good team, Tracy the sales manager was great.
Would totally recommend The Home Partnership. Knowledgeable, polite, courteous and professional at all times. Speed of service is excellent.
Myself & my partner are first time buyers and Robert was our mortgage broker!
He has been an absolute diamond and has gone above and beyond to help us and sort everything possible for us and we couldn’t be more pleased with his service! Would highly recommend anyone to use home partnership.
A friendly and informative experience...would highly recommend!
Stewart was always on hand to help when needed, he has been fantastic all the way through, couldn’t ask for anymore from him! He goes well above his job to get bits done,.
Stewart Rutland helped us a great deal. Always explained in an easy manner and got us a good deal. Cant thank him enough.
Stuart offered us plenty of options. He was clear and concise. His knowledge of the products is good.
Stewart dealt with everything to do with our mortgage transfer quickly and kept us fully up to date with the process, will be happy to recommend and will use next time
Very friendly and knowledgeable staff who were always available to help
I honestly can't thank Robert enough for everything he has done for us. He has completed exceeded all our expectations and it felt like he was a part of our house search throughout the entire process. Whilst everything else was going on, I knew that I didn't have to worry about the mortgage side of things at all, as Robert had this all in hand. I would recommend Robert to everyone and anyone!
We have used Robert twice now and honestly is the best service ever received.
Always there to help and goes above and beyond and is always a phonecall away whenever you need anything (even when I do ask him stupid questions!)
Robert is amazing and will always recommend him and would never use any other mortgage advisor.
Robert was great and made whole thing easy will defy be coming back to him again
Robert Leonard was fantastic from start to finish, nothing was too much trouble and he explained the process thoroughly, I would highly recommend Home Partnership and expecially Robert
Very efficient and continued to keep us informed of progress of our application.
Would recommend them!
This is the second time I’ve dealt with Rob from the Home Partnership and both times have been a seamless experiences. Rob is knowledgeable and quick to reply to emails and I’d highly recommend his services.
Everyone at the Home Partnership were very helpful and friendly. Rob Leonard went above and beyond helpful and was prompt at responding any queries we had. Christine also covered any questions we had if Rob was away. We have had an excellent experience. Thank you.
We dealt with Robert for our mortgage and Bradley for the letting of our property. Can’t praise both of them enough! They were always the other end of the phone to answer any questions I had and gave regular updates. They were both very professional and approachable and nothing was ever too much hassle for them. Bradley even went that extra mile by checking in with us a few weeks after to see if we were settled and happy in our new home. Would recommend the home partnership to anyone. Very impressed with the service we received.
Jo and the team could not have been more helpful. Even the buyers we shown round commented on how good they were. Polite, attentive and professional. Would not use anyone else.
Great service and advice. Yes, I would recommend them.
Stewart has been an excellent mortgage advisor for us as first time buyers. He explained everything clearly and thoroughly making a very daunting task easy to understand. Stewart is professional, on the ball and always at the end of the phone. We would highly recommend his services to anyone.
Very helpful, a special thanks to Tracy, kept me updated throughout.
Great service for landlords. Quick to find reliable tenants and they keep the landlord fully appraised throughout dealing with all the admin and advising on regulatory changes too. Excellent !
Stewart Rutland was our mortgage advisor and went above and beyond for us. We see a few advisors but Stewart was the most impressive and even got us a higher amount on our loan.
I wouldn't hesistate to recommend him as he was always on the other end of the phone.
A very professional service,Kept me updated with every viewing and successfully found a tenant.
Katie Pring was extremely friendly and helpful with all her advice. She was very thorough with the breakdown of different quotes explaining different variables which was useful for our circumstances.
Katie was professional and personable with quick responses to any queries or questions we had.
The home partnership have been the best estate agents Ive ever dealt with.
I purchased a home through them and they were very helpful from start to finish.
I mainly dealt with Michael, who kept me up to date pretty much weekly, with what was happening with the purchase. This meant I didn’t have to chase solicitors or call them for an update.
I would definitely use home partnership in the future if I wanted to sell my home.
The level of service is amazing. The team they have always go that extra mile for you.
Would always recommend.
Katie was excellent. We had a very complictaed arrangemnet and katie was stead-fast in getting our mortgage approved. We had to jump through many hoops with the mortgage provider and Katie held the hoop still whilist we jumped through them!
Michael communicated with us frequently from having our offer accepted all the way to the point of exchange and completion. He was patient with us and also helped when it came to problems with the solicitors.
Katie’s mortgage advice was excellent. We felt she really listen to our situation and the sort of product we were asking for to find us a really good deal. She did all the paperwork to set up the mortgage and sorted out problems along the way quickly. This was also communicated to the solicitors to help us complete our purchase; she made it all so easy! Thank you!
Finding a suitableBuy-To-Let mortgage. They were quicker than expected and got me a really good deal.
Michael was my main contact however everyone I spoke to at Home partnership was friendly and hugely helpful. Michael himself went above and beyond his duty to help secure our sale with often challenging situations, he was relentless with the buyers, solicitors and countryside, who we were buying off, until everything was sorted to our satisfaction. I will definitely recommend Home partnership in the future.
Very good & professional, sorted everything
will be returning in future
We received a professional and friendly service from Katie Pring at the Home Partnership. We would not hesitate in recommending Katie and the company to others.
Katie provided a thorough service and made sure we were fully informed of all the mortgage options available. She provided good advice and responded quickly to any queries we had. We felt she provided a personal service taking into account our situation when considering the best options for us.
Brilliant service received throughout all aspects of the process. Nothing is ever a problem.
We received the perfect service from Home Partnership throughout the whole process of our sale... From our initial meeting with Steve, through the pre-sale dealings with Archie and rest of the team and finally to Abbie with the post offer/sale process. Anything we needed was done immediately and most of the time was done before we had even asked. We could not have asked for anything more.
Buying a new home is always stressful, but Home Partnership helped to keep the stress level down to a minimum, they kept us informed of every detail throughout the whole process, they dealt with our and sellers solicitors in very professional manner. Great help and support. Wouldn't hesitate to recommend.
Thank you Home Partnership.
Very happy with all of the work that Jo and team have done! Also happy to be a reference!
HP Mortgages is an extremely professional service. The team led by Jo provide a really dedicated approach so as a client you feel as though they have your best interests at heart and they want to do whatever they can to help you. The process is clean and efficient but if you need to ask a question they are more than happy to explain something to you. Highly recommend to anyone. Thanks to Hp mortgages we now have the property we’ve always dreamed of.
Rob, Jo and Chrissie have all been fantastic throughout the whole process, keeping me updated making sure our mortgage application went through smoothly. I wouldn't hesitate to recommend Rob and the whole team to anyone. Thank you so much.
The service provided by Home Partnership in connection with selling our property was second to none. We were kept informed every step of the way and help and advice given whenever we needed it. They really do go above and beyond particularly mentioning Jo Stewart. You will not regret signing up with Home Partnership!
Highly recommend Home Partnership, Professional, Polite and always a friendly team to deal with.
I must have spoken to the whole team at some point, more regularly Archie & Abbie who always returned calls/passed messages etc & were a pleasure to speak to.
Michael managed the sale/purchase end process very well keeping me informed all the way through.
Steve took the initial photos & did the property justice.
Having dealt with them & other estate agents in the past I would not hesitate to recommend Merrick & the team & will no doubt use their services in the future.
Home partnership acted on my behalf in a very professional manner, I could not fault the presentation when putting the property on the market.
Home Partnership were proactive from the start, dropping a letter through the door asking whether anyone in that particular street was considering selling. We weren't in a position to at that time, but were several weeks later, and The Home Partnership were prompt in attending and discussing the prospective sale. The Partner who attended obviously knew the area well, and they were able to find a buyer really quite quickly. The first buyer was not then able to proceed, but the Home Partnership contacted others who had viewed and shown an interest, and very quickly found another buyer. All my contact with the Home Partnership has been impressive - friendly, knowledgeable and proactive. They were the ones who phoned me at each stage to keep me up-to-date instead of my solicitors, and I wouldn't hesitate to recommend them to others looking to sell.
Archie at the homepartnership CHELMSFORD has been very helpful, answered all questions and queries in a timely manner. I would definitely use these guys on a future sale or purchase
I would and have already recommended you to others! Archie was very good at keeping in touch throughout the entire process. Thank you!
Would definitely recommend Home Partnership for their professionalism and understanding especially as this was missing from our original agents Beresfords at Chelmsford. Michael Gillespie in particular was very compassionate and respectful at all times which led to a very speedy conclusion.
Very smooth transaction with very little input required from ourselves. Pleasant people to deal with, good level of communication and reasonable fees. Would recommend to anyone.
Home Partnership are quite unlike any estate agents we have used before! They really do go above and beyond for their customers, and I would completely recommend them to anyone wishing to sell their home or buy a new one.
You done well,in every aspect of the sale.you always had time to speak to us,if we had any worries.you also went beyond,to help,in any way.thankyou
I would highly recommend Home Partnership, I dealt with a few members of the team after one sale fell through and a few complication at the start of my sale (with a different estate agent). They were all very efficient and helpful and I always felt that I could contact them. They often got me answers I could not get myself from my own solicitors. They made the whole process, far less intimidating than I am sure it could have been. I would definitely use again. A special thanks to Scott, Jo and Michael for putting up with me!!
We found Stewart and the Home Partnership to be really helpful and more than accommodating to ensure we got everything organised on time and to guide us through the process of buying our first house
Great communication from the start. Very friendly and informative regarding the property I purchased.
Amazing service and help! We have really enjoyed our experience with Home!
Nothing was too small, even when they got the job done. I recommend them without reservation
A first class service. Constantly updated with progress and made to feel confident that everything that needed completing was in hand. Always available to give advice and totally made us feel at ease. Would definitely recommend.
Archie has been so helpful throughout the whole process. He was happy to answer any questions and call us for updates regularly. Would highly recommend home partnerships
Always helpful and thoughtful about any problems you my be having.They make you feel that they are doing the best they can to sell your property and find new property.
Well having worked as an Estate Agent myself in the High street for almost 4 years I knew what to expect, but was expecting the usual mediocre attempts at "keeping the customer updated" etc and having to choose the best of a bad bunch . Imagine my surprise when finding the Home Partnership is refreshingly what you hope to get, what you dream will be the best outcome and with no grief or upset along the way - with Stacey Walpole seemingly running the show this is exactly what you get. If your grumpy in the morning be prepared to have bubbly Stacey wake you out of your slumber - doesn't she ever get tired of smiling and projecting the perfect blend of customer service, happy to deal with your enquiry , nothing is too much trouble - well obviously not !!
So if you want a refreshingly different approach to receiving the sort of service all Agents promise but you never get then you should put all your eggs in their basket (especicially with Easter coming up) and let them handle the sale of your valuable Property. I would return to them with more business and i don't say that about a lot of companies these days. Well done those in the back office backing up Stacey I'm sure it was a good team effort , she jyust made it seem so effortless and seamless by taking charge !
Thank you so much for your kind words. It’s these kind of comments that keep me/us smiling, knowing that all the hard work we put in is understood and appreciated. It’s not always fully recognised in our industry by consumers, but great to hear that we are STANDING OUT from the crowd and living up to our own high expectations. We look forward to working with you again in the future. Stacy
They were excellent during the sale process but let themselves down by releasing the keys too early and not communicating with myself on day of move!!
Hi, thanks for taking the time to feedback, really pleased you’ve overall been happy with how we handled the sale. Disappointed we let ourselves down by missing a call on the day. Hope you’re starting to feel settled in your new home. Scott
courteous & helpful
Excellent service, keeping us regularly updated and providing information whenever we requested it. Always with a positive and professional delivery.
Exceptional Service from the whole Team at The Home Partnership.
Thank you so much to Lee and the Team for Managing the Sale of our property.
Lee, Stacy & Scott kept us updated throughout the whole process. They also all gave us expectational advice on the Purchase of our dream home too which we will are so so thankful for.
A special thank you to Lee who really put us at ease when things got challenging.
The Home Partnership Team really do set themselves above anyone else in the market.
Thank you all so so much.
Jo & Kev
Highly recommended Stacey dealt with the sale of our house. We approached The home partnership after our sale fell through with our previous agents. But we managed to get the chain back together sold our house and bought our dream house! The sale and purchase went very smooth, can’t praise them enough!
They always kept me informed, both when they had booked viewings and afterwards with feedback. Stacey and Scott were always very professional and worked hard to find me the right tenant for my property.
This is the second time I have used the Home Partnership to sell my property. The service was again excellent throughout, from valuation to completion. The whole team is a pleasure to deal with. Michael in particular was great, finding solutions that worked for both seller and buyer. Highly recommended!
Professional, knowledgeable and friendly from the minute we spoke to Lee. Kept up-to-date on entire process. Smooth running all the way! It's been a pleasure dealing with Home Partnership and would highly recommend 🙂
Excellent service, always keep you informed as to what's happening. Bradley and Tracy most helpful.
Jo was great she was determined to get a buyer at the right price for us, she kept us up to date on progress.
Excellent service, would certainly recommend them.
Scott was particularly good in keeping us well informed during the whole process. Giving us much assistance in all the difficult situations which arose.
The Home Partnership team are very professional and have always gone the extra mile for us helping with good practical advice on our property issues.
Second year using Home Partnership as a landlord, friendly and efficient service. They keep you informed of progress throughout viewings. All in all a good service I'm happy to stick with.
Very friendly and helpful always on hand to help with all your needs
Excellent service throughout. A professional company with no hassle. I found Lee McGoldrick to be particularly helpful, honest and a man of his word.
Wow !! From start to finish these guys have been amazing, professional caring agents. Highly recommend for buying or selling and the mortgage service was outstanding. Thank HOME PARTNERSHIP for a lovely experience
Very good Micheal was very good and helped a lot with our move
Jo was fantastic, she listens doesn’t judge and she did what she said she would.
Wish I had spoken with her years ago would recommend Jo and her team to any one.
We purchased our home through Home Partnership. They were great from start to end and helped with finding a builder to get a quote for work so we could check our finances before we made our offer.
Very professional friendly team. Got the process started quickly and found us great tenants in no time.
Steve was very helpful and kept me updated regularly throughout the process. Everybody that I spoke to at Home Partnership were friendly and professional and they made the process of buying a house easy.
I have been dealing with Home Partnership for 4 years. Their service is good, honest, reliable and they care on what they do. Therefore I would recommend their services
Would definitely recommend. The best estate I have ever used. Professional, honest, efficient and reliable. I wouldn’t use anybody else.
The experience we've had with Home Partnership regarding the letting of our property has been excellent. Tracy and Bradley have been extremely helpful and approachable and have kept us informed regularly and have found us, we think, the ideal tenants
Bradley displayed excellent customer service by firstly assisting me to put my flat on the market for rent at both a realistic and achievable price. It went on the market on Boxing Day and Bradley quickly arranged viewings which led to an agreement in early January for the tenants to move in on 3rd February. In the current climate I was extremely happy with the part Bradley played in arranging the let so promptly. Bradley communicated clearly with me and kept me informed of progress and I would have no hesitation in recommending Home Partnership.
I would certainly recommend them. Michael who dealt with my property was always very helpful and kept me fully informed at all stages of the sale and answered any questions I had. In fact, I found the whole process from the first visit by Steve, the valuer, to everyone I came into contact with very helpful.
Bought a house through Home Partnership and they have restored my faith in estate agents. From the beginning Michael was extremely proactive in making sure we were kept up to date at all times and kept on top of everyone in the chain. At no point did I have to chase them for information. We even had someone pull out and they worked really hard to get everything back on track so we barely noticed. It’s the first time I’ve bought a house and from start to finish it was very smooth.
Many thanks for your kind words. If we can be of any help in the future please don't hesitate to contact. Best wishes from us all.
Very efficient, helpful and encouraging
I used Home Partnership to rent my house after a recommendation. They had lots of viewings booked quickly and we ended up getting more than what the house was advertised for. Michael kept me updated throughout the whole process and I would definitely use them again.
From start to finish Tracy was absolutely fantastic. A great job done
They all made us welcome and made us feel at home. You could ask them any questions that you had and they helped us fill in the forms when necessary. When and if I had to sell my house or a garage that we own, I would definitely come back to Home Partnership.
We very much appreciate your review, and are pleased that our services have met your expectations! We hope that we will be able to help again in the future. Thank you!
Professional, courteous and fast service - delighted with the whole experience.
Right from the off I found Home Partnership to be honest, open and professional at all times. They went over and above what I expected. They kept on top of the whole chain throughout, I didn't have to call once to chase anything up. They always provided regular updates, even if it was only to say ‘no news as yet’. I would definitely recommend 100%. Thank you Home Partnership!!
I would recommend Home Partnership, they did a very professional job , very friendly staff, five stars.
All the Staff, right from the start put us at ease as soon as we walked into the office. Lee was very helpful when it came to all the form filling. We didn't realize that there is so much to be done when selling a House these days but the Sale all went through quite smoothly, thanks to the Staff. Merry Christmas and a Happy New Year to all of you.
Very helpful and efficient. Helped the process go through smoothly.
Helpful and polite team.
1. My experience was that the organisation was very professional.
2 The staff (all the ones I met) were easy to work with, worked hard to get my property out there, and at times went the extra mile to get things moving. They worked hard. At no time did I feel staff were leaving things to chance or to someone else to do the work.
I felt they were straight with me about the changing situations. They also listened to me and asked questions, not everyone does that.
3. I have recommended them to others.
I would recommend Home Partnership, friendly staff, very professional sorting any problems out.
A really fantastic service. They kept me completely updated from start to finish. Can't recommend them enough !
Home Partnership done an excellent job in getting us the property we have always wanted and also done an excellent job selling our existing property. They were fantastic in chasing up the chain and speaking to the solicitors to get updates for us. Big thanks to Stacy, Lee & Scott for all their hard work!
The service at Home Partnership has been second to none. They have made a really stressful process much, much better. Thank you!
Great communication throughout our sale, can’t fault the service and professionalism! Would recommend The Home Partnership to anyone looking to sell their property who would like a fast and smooth sale.
Great all round ... from start to finish they took all the worry out of Selling your home. We left it completely in Home Partnership safe hands and they were Brilliant.
We have bought and sold through Home Partnership and they were brilliant all round. The team make what can be a challenging process, as easy and smooth as it could be! Kept us regularly updated and went over and above on a number of occasions throughout the process. Would highly recommend.
We would highly recommend their services. Always ready to help and advise. They look after our property so we don’t have to worry about it.
Amazing service was second to none! So helpful and went above and beyond to ensure everything ran smoothly with our mortgage. We have been back since to to mortgage and received the same amazing service.
Highly recommend the home partnership to all my friends and family.
Such a lovely friendly service
Although they aren’t the cheapest agent out there, they are definitely worth every penny. I wouldn’t hesitate to use them again!
Great service, always kept in the picture by Lee, nothing was to much. Lee sold my daughters property and was therefore came highly recommended. No plans to move but if we did I would contact Lee of the Brentwood office.
Great service, you can tell that the staff really care about their clients. I have already recommended to friends and family!
Friendly staff, very informative, good service
The attentive service, determined work ethic and regular communication were exemplarary and I would recommend them to anyone at the drop of a hat.
Many thanks for your kind feedback. We hope you and your family have a lovely Christmas and very happy new year!
Brilliant service to secure exactly what we needed from the sales of our family home to fund my Mother's care. Very grateful for the kind and caring approach that was taken to ensure our full needs were considered.
Lovely people sold my property quickly
We purchased our first house with Home Partnership. They are absolutely amazing. So when we moved there was no one else we would consider using for the sale of our house.
The team there are great, friendly and super efficient and provide great communication. By far the best estate agents in Chelmsford! Always recommend to everyone!
We look forward to helping you again in the future (hopefully the distant future...) We really appreciate your comments and feedback, thank you.
I visited the Home Partnership for mortgage advice, they were extremely helpful and were able to provide a range of options and found the best offer to suit. Lovely offices and very friendly people! Highly recommend.
The staff at Brentwood have been brilliant, giving assistance with both a purchase and subsequently in regard to letting (particular thanks to Lee for this). Home Partnership really are an outstanding estate agency and go the extra mile. All staff are patient, approachable, hardworking and extremely capable. Nothing is ever too much trouble. Thanks guys!
Very efficient always knew where we were in the process. All staff very helpful and professional Very Professional
The purchase was riddled with legal difficulties and Stacey Walpole was absolutely brilliant through the process and instrumental in keeping things calm and positive. She kept me informed all the way through a trying period.
Excellent service, definitely recommend.
Thank you Jo and Bradley Stewart
Great customer service. Their agents were really proactive and kept me up to date on a weekly basis. They ensured that everything went smoothly and were quick and efficient. Jo in particular was fantastic.
I have never known an estate agent to be so dedicated; the thoughtfulness and attention to detail was phenomenal; they kept me updated with proceedings every step of the way. I feel they went above and beyond what you would normally expect from your estate agent; which is what makes Home Partnership stand out from the crowd. I am using them again at present and I would certainly recommend them to others.
Thank you, guys, for all the hard work, and putting up with me moaning at times!!
Great service, 100% commited to every experience!
Personal service professional approach
From start to finish Home Partnership were friendly and professional. They kept us updated with progress from the bottom of the chain to the top. Jo Stewart from your Chelmsford branch went above and beyond her duty and kept us in the know even on her day off.
We would not hesitate to use them again and would certainly be recommending them to all.
Thank you for helping us with our new home.
On this occasion, Home Partnership dealt with securing a new tenant for one of our rental properties.
Totally seamless, professional and speedy resolution as always
Excellent service and communication at all times through the selling process.
Would thoroughly recommend and use again
Professional, informative. Nothing is too much trouble. Always available to answer questions.
THP have once again come up trumps, great service and communication throughout, thanks guys
Absolutely 1st class service updates all the way through the whole process. Friendly staff that treated u as a person and could always answer a question
Great team of people definitely recommend to others
Tracy and Bradley scored the hat-trick, beating the competing agents on all 3 properties that we had to rent out in chelmsford, through effort and enthusiasm. We would definately recommend to other landlords.
Excellent from start to finish.
I would absolutely recommend home partnership to family and friends. They were very helpful throughout the whole process, and after we experienced complications with our purchase, the home partnership team worked closely with the other side of our chain in order to push things along.
I would say they went above and beyond what was required in order to ensure not only the transaction of our sale but also our purchase.
Although our purchase ended up being a lot more complicated and stressful than anticipated, the team at Home Partnership Chelmsford always went above and beyond to assist. In particular we received fantastic service from Jo Stewart and Stewart Rutland, however whenever I spoke to any other members of the team they were always really helpful. Thank you for all of your help and support in the purchase of our first home, it was really nice as a first time buyer to be receiving such great service and support from people we could really trust to give us the best advice.
Stacy was a role model for how good estate agents operate.
She managed all aspects superbly, keeping us in touch at all times.
Due to excellent bid management she got us a premium price well above predictions and competitors
I would like to express my sincere thanks to the Team in Chelmsford. They worked so very hard to sell my property with success. Very helpful, informative, respectful a great team to have met.
You're Welcome, we hope you settle well in to your new home. Best Wishes from us all.
Firstly it was great to have direct reach to the case worker with questions almost any time of the day.
There was adequate follow up with information.
Communication was up front and to the point, which helped us understand any potential bottleneck.
Lastly we were always treated courteously.
Excellent all round service, would definitely recommend to anyone else selling there property!
I think the 5 star Excellent score tells our story.
They followed our brief perfectly & met all of our expectations in every regards.
It was not a straightforward sale & they dealt with the challenging demands head on.
Would not hesitate to recommend them.
Well done to the whole team who were involved in making a difficult situation so pleasurable.
Great service, marketed my property well and found a buyer in short order. Very diligent all the way to completion. Thanks!
yes, jo was brilliant!
Absolutely first class service from Archie and all at Home Partnership, Chelmsford. I would recommend them without hesitation.
Very supportive during the whole process and helpful to arrange the viewing at convenient times. Helped to sort out other things by referring to competent solicitors, mortgage offers etc. Stress free purchasing process at every stage of the journey.
Home Partnership always has time to listen and if they say they'll call you back that day, they always do, even if there is nothing to report. They have handled a couple of transactions for me and on both occasions it has always been dealt with very professionally. I would have no hesitation in recommending them, and would certainly use them again in the future should the need arise
We were impressed with Home’s commitment to selling our home. They gave honest advice to the value of our home as well as actively seeking out buyers to view. The staff there understood our needs and drove the other parties in the chain to conclude their actions.
I bought a flat through Home P and they were very good. I then let the flat and found the letting team really good and they secured tenant day it went on the market. I would definitely recommend the team here.
The service I received from all members of the team was friendly, helpful and efficient. I would highly recommend them as an estate agent to others. Thank you for all your help.
I am outdoors highly recommend Home Partnership to anyone wishing to sell or buy a property. Excellent service all round. Always kept in touch with updates on progress which I found very important. Knowledgeable, friendly staff. Nothing was too much trouble.
1.Already recommended to others
2.very professional service.
3.People knew who I was and property I was purchasing
The team is always helpful and proactive . Offering a professional approach at all times.
Very proactive and excellent to deal with, provided weekly phone updates to push the sale along.
Many thanks for your kind words. We wish you all the best in the future.
Very helpful, professional and time sensitive to our requirements
I could only give them 5 stars
They were so professional from start to finish and kept me well informed throughout. Would not hesitate to recommend them .
Lee was a star
Thanks for your kind words Elaine, we certainly earned our money. We really hope you enjoy your new home and wish you all the best. Many thanks, Lee
After being disappointed by another independent local estate agent we instructed homepartnership with finding a new tenant for one of our rental properties. Their service was very professional, friendly and thorough and we took their advice on board. They found us lovely new tenants within a good couple of weeks and we have instructed them again now for another rental property!
We really appreciate your kind feedback and glad we can be of help.
Excellent all round service!
Very good follow up and knowledge of the system.
Would definitely use them again.
Already have! Professionalism, communication, enthusiasm in abundance
I would not hesitate to recommend THP for any aspect of moving, buying or selling.
They are professional, polite, considerate, helpful and extremely knowledgeable.
I would not use anyone else for mortgages and moving!
fantastic comunication from start to finish always there to answer all questions staff so friendly def would use home partnership again many thanks
Sold our property and found us the perfect home! Fantastic service from start to finish. Always available and willing to help. Brilliant!
Very good at all stages of the process. Professional and friendly.
I would recommend Home Partnership.
The home partnership were great. Scott and his team gave great advice and worked very hard to successfully sell my property by a certain date. Thanks guys.
Professional and friendly
Professional, well informed, adaptable and made me feel like they were fighting my corner the whole time.
They've changed my mind about Estate Agents.
Many thanks for your kind words Matt. If we can be of any help in the future please don't hesitate to contact me - Best wishes, Stacy.
Kept me well informed were proactive rather than reactive. Sales progression was first class. Cannot recommend highly enough.
We were very fortunate to have Home Partnership deal with both our sale and purchase.
They have a fantastic team, in particular Michael, who went over and beyond all expectations.
Very knowledgeable, always providing updates and quick at resolving any potential problems before they become a real issue.
They made the whole process stress free and an enjoyable experience.
We very much appreciate your kind words in your review and hope we can be of assistance to you again in the future! Best Wishes.
Looked after compassionately, at a very stressful time.
Really good service always someone at hand to talk to, jo Stewart was fantastic and always very helpful and honest. Hi
Home Partnership are both professional and proactive with the sales of our properties and much more
Jessica is my main point of contact and is always happy to help and very knowledgeable
Jo was excellent and worked closely with us to arrange a tailor made deal.
Thank you for your kind words. We look forward to helping you with your next move. Best Wishes Jo Williams
Being first time home buyers, we were not fully aware of the process, timelines etc. Lee was always available to help navigate through the process and answer any questions that we had.
We are really pleased with your feedback and hope that you're enjoying your new home! Many thanks, Lee.
Excellent work. Feedback straight away. Sale price spot on. House sold within two weeks. Very professional.
Nothing is too much for the team at Home Partnership. The service provided is always at a high standard no matter who you deal with in their team. The advice they provided to me during my rental was of great help to me and it is also handled with great courtesy.
We were very pleased with the services provided by Home Partnership with the sale of our property. Their valuation proved to be realistic, and after we'd accepted an offer, they followed the sales process through diligently and helpfully, liaising with the solicitors and the buyer, in order to help complete the sale in good time. We were away at the time of completion, so they even took the final meter readings for us! Worthy of a mention in despatches is Lee McGoldrick ... it would be difficult to find a more friendly, courteous and professional person, so top marks to this young man.
Jo Williams and her team were very professional throughout a very difficult and prolonged period. There were many obstacles but Jo persevered and achieved the goal. Jo was easy to contact and if she was not available she always responded to any messages left.
Thank you. Indeed it was a long and difficult journey but we got there in the end. Best wishes to you and your family at this time. Regards, Jo Williams
Helpful friendly, and professional. Liaised with all parties throughout the selling process and communicated well. I would recommend the Home Partnership.
Merrick was great at putting me at ease and explained the process clearly. He reassured me that the tenants would be vetted carefully and that they would treat my house like their own.
The only thing stopping me from giving 5 stars, was that at no point was it made clear to me that The Home Partnership would not actually be managing my rental and that in reality it is managed by a 'sister company'. I would like to have been made aware of this rather than being surprised by a phone call a few days later. I reserve judgement on the 'sister' company at this stage - their communication has not been the best - I had to phone them up to find out how the rental was progressing rather than them contacting me - hopefully this was just a blip!
Fab as always Home Partnership. Smooth sale, swift and professional service
Fantastic Customer service as always - great Team work!!
Fantastic from all of THP
Fantastic service from Jo Stewart. Couldn't have asked for more!
Thank you Scott, Merrick, Jo,& Jess professional, no request to much. Always did what they said they were going to do. Kept us up to date with progress all the way through. Would recommend!!
Great Service from Home Partnership, kept us updated all the way through our sale! Great Team effort!
Professional Courteous Service
Very helpful and welcoming stafff.
Excellent service, easy to deal with and always very helpful
Excellent service from Jo.
The Home Partnership were nothing short of excellent in how they handled my sale. I would recommend them to anyone who is looking to put their house on the market.
Superb from start to finish!
Thanks to Scott, Merrick and all the staff for keeping us updated along the way!
Excellent customer service!!
Jeremy & Claire
Really approachable staff. They were very efficient and ALWAYS did what was promised. I never had to chase them for answers. They always kept me well informed.
Excellent communications and friendly service
We were impressed with the service from everyone at The Home Partnership from initial viewings, through to offer and finally collecting the keys to our new home. Our main contact, Jo Stewart, as well as keeping us up to date on progress, really moved the whole chain forward. She was highly responsive and very kind. Would highly recommend. Thank you!
Excellent service and communication, discussing options and keeping us updated on progress. Friendly people!
We used the Home Partnership to sell our house in March 2015, and I only have good things to say about the whole experience!
We mainly dealt with Jo Stewart, who was absolutely great - any emails I sent for updates, questions etc. were answered at most within a few hours. When I phoned I was called back promptly if she was unavailable.
We were in the middle of a chain of 5 properties (with us in the middle), and there were a few delays (with the other vendors) along the way. Jo was constantly chasing for updates and trying to get things sorted for us.
Ultimately, our house sold for well over the asking price, which we put down to how the Home Partnership marketed the house and dealt with potential buyers.
I've spoken with friends and colleagues who have also been buying/selling properties and all have complained about a lack of communication from their respective estate agents. I never had cause to complain about anything, and never had to chase for replies to emails/calls etc.
I recommend the Home Partnership to everyone who talks about selling their house!
Thank you for your kind words, we were recently invited to value a property following a recommendation from you – this means a lot and is very much appreciated. I hope you are both very happy in your new home! Many thanks, Jo Stewart.
Quick action when requested
Absolutely brilliant estate agents. Really take your house selling/purchasing personally and you really matter to them. They work tireless to support you to ensure the process runs smoothly. Excellent staff and I will definitely use them again should I need to.
Knowledgable,efficient with great customer service
Efficient and no nonsense service right from the start. It was clear to us as sellers that THP were the agent doing all the work in moving the sale forward.
We very much appreciate your review, and are pleased that our services have met your expectations! We hope you enjoy your new home and that we will be able to help again in the future. Thank you
Very informative service and kept up to date with every step through moving to our wonderful new home
Excellent Service, would recommend
Good service frequent updates
We believe that the service provided to us by this company was excellent as twice we had our mortgages arranged by them. We had the best deal in the market in both occasions.
Home Partnership acted for us on two properties. We found them very helpful, friendly and professional throughout the process. Although we have no present intention of moving again, we would have no hesitation in using their services were we to do so.
Friendly and professional service.
Great service, thank you guys.
Excellent impartial advice. Really efficient and made easy to understand! Second time I have used Jo to organise my mortgage and I recommend her to all my friends who are going through the same process!!
Jo and Christina were amazing,always keeping me updated such lovely helpful people.
Very professional company
Would defiantly use them again if and when needed and would highly recommend.
Great service, jo and Christina were helpful, informative and kept us updated throughout the whole process. Would definitely recommend.
Very hard working staff trying to please with every task .
A very technical sale with purchasers unable to visit the office/solicitor due to working away, but, as ever, this was made very easy by the professional stuff at HP, thank you
Amazing turnaround thanks guys
Brentwood office very good
– Anonymous, Aug 31, 2016
Great company. Very professional but friendly and approachable.
Great service once again
Thanks jo for keeping in touch along the way, we felt we could ring at anytime if we had a question. Also I liked the more casual dress you had just introduced, it made me feel more comfortable, especially with a big hairy dog, no blue or black suits was a lot better for me in my own home. Thanks for your help, hopefully you can help us move again next year out of our rental.
Your Welcome! I am really pleased our new dress code created a more relaxed environment for you.
We would love to help you find your next home, so just let us know when you are ready. We look forward to hearing from you then!
Knowledgeable staff, efficient service and an excellent selling price. I would sell through this agency again.
Always helpful and proactive
They are really on the ball and were helpful and friendly
Communication giving updates throughout the whole process and easy to speak to about any queries
Anthony Gunn was very friendly, helpful and professional throughout made the whole selling / buying less stressful
Quick Sell. Kept updated regularly throughout sales process.
Excellent, they did all they could to help and keep us informed and updated.
The service and professional handling from start to finish was second to none. Every aspect was handled confidently, calmly and was a totally stress free experience.Thank you so much to Gillian and lee.
The guys at THP handled everything from start to finish with efficiency and professionalism, in particular Michael.
Amazing service. Thank you THP. I needed an urgent sale to help with a purchase that i was making, only a motivated cash buyer would do, and they found me one in 4days!!!!!!!!!!!!!!!! I can't praise the professional way in which the whole sale was handled. Thank you Jo Stewart, Merrick and the team
Pleased we got you moving quickly as planned and we hope you settle well in your new home!
I was delighted with the service I received from beginning to end.
Lee came round and valued my house at exceptionally short notice and at a time convenient to myself.
Antony was so helpful throughout - always responding quickly to every request.
I have nothing but praise for them both and would not hesitate to recommend their services.
Thank you, I am pleased that our efforts are recognised. We wish you all the best in your new home and it was a pleasure working with you.
The service from everyone at The Home Partnership was first class. Everyone I interacted with knew exactly how my search for new tenants was going and could also all my questions immediately. Thank you for finding tenants so quickly!
Super service. Jo is very knowledgeable and very very helpful. She has organised new mortgages for me for many years now and I would not want to use anyone else.
Everyone we spoke to at The Home Partnership were very polite and helpful. They were always the first to keep us up to date with developments during the process, much faster than our solicitors. We also remember, when we first visited all the estate agents along the road, they (I believe it was Michael) were by far the most helpful, gave us the most time, and didn't try to force us to speak to their mortgage advisor straight away.
Thank you for your kind comments. I am pleased that we have stood out from the crowd and we look forward to seeing you on moving day.
The Home Partnership made my purchase very easy and stress free!
Cant thank the team enough, firstly the finance side helping with my mortgage and then the sale side with updating me regularly with how it was progressing.
The whole experience was excellent. They were a great help in finding and securing a mortgage for me and, because of my situation, it wasn't a straightforward task. I would recommend their services without hesitation.
Very helpful, friendly and professional outfit. Well done to all
All the Staff were very helpful in particular Anthony and Lee.
I started viewing properties a year ago and was shown a place by Michael, unfortunately I was a little short on deposit so couldn't go any further. I was really impressed with the way they work and the attitude of all employees. After speaking to and meeting lots of other estate agents while viewing many more properties, I found Home Partnership were the most straight forward, honest and not pushy at all. As a first time buyer I was a little uncertain as to how everything worked so this made me feel at ease with everything. Lee showed me round the property I then went on to purchase, he was lovely, again very informative and open with regards to my questions. Jo then took over the process after I had made an offer and had it accepted. Again, she was there to answer my questions on the next process along with chasing people to ensure everything went to plan. Spoke to a few others-Anthony who again was really helpful when I was unable to speak to Jo. Overall a great buying experience.
If I was looking to buy, sell or rent my property out in the future then Home Partnership would be first on my list of people to call. Thank you x
All members of the team here really appreciate your comments and we hope you will be very happy in your new home!
Efficient and friendly service
Would recomend everything went smothly
Great engagement and lots of support in the last three months. Many thank Mike Lynne
Very professional and excellent communicators. Kept up to date with all issues.
– Anonymous, Nov 23, 2015
Always able to contact someone & kept up to date with what was happening.
Very professional and very helpful. All the team knowledgeable about our house particulars and so are able to answer any queries arising.