Covid-19 Guidelines

Our Branches

We currently have most of our staff back in the office. Some of us will continue to work from home part time or full time. Please continue to contact us on our office telephone numbers and email addresses, and someone will be happy to help.

As of Monday 17th May general public can visit our branches should you need to. Our office doors will remain locked to help us manage the flow of foot traffic and allow us to ensure safety measures are in place before you enter the building.

We ask if your enquiry can be discussed virtually then please do so to help us ensure the safety of our staff, our clients and you the public. If a face-to-face visit occurs at either of our branches, we politely request that you wear a face covering throughout your visit.

Property Valuations

Following the Government guidelines, we will continue to offer virtual valuations to discuss your property and our services. If you decide to instruct us as your acting agent, then we will arrange a physical appointment to take photographs and measurements. All compliance documents will be sent to you via email for you to complete. During this appointment we will ask you to adhere to the Government guidelines to ensure your and our safety – Read them here.

Property Viewings

Following the Government guidelines, we will continue to send video tours first, and should you wish to proceed with that property we require you to discuss with us your position and financial situation before we are able to book a physical viewing. To reduce the number of viewings being conducted on our properties, we will only show individuals round if they are in a proceedable position.

If you attend a physical viewing, we ask only adults to attend the viewing and a maximum of two people (from the same household). During this appointment we will ask you to attend with your own PPE of face mask/covering and gloves. If you do not have this, then we will not be able to let you in the property. Government Guidelines can be read here.

It goes without saying, if you or anyone in your household are showing Covid-19 symptoms, then we ask you to inform us immediately prior to your appointment and reschedule to another time after you/they have finished self-isolating. If you or anyone in your household is shielding, then we ask you not to attend or book any physical appointments for your own safety.

We thank you for supporting us through these trying times and allowing us to assist you with your move. If you wish to discuss any of these guidelines in more detail, please do not hesitate to give us a call or drop us an email.

Stay Safe. Scott, Jo & Merrick

Pet Friendly Rental Properties

Did you know that just 7% of landlords allow pets in their rental properties? In our experience landlords are restricting the interest in their rental property, especially a family home with a garden by around 50%, and potentially missing out on the ideal tenants to rent their property and maximizing the monthly rent price. 

We have noticed that pets being permitted in a rental property is one of the main talking points we have with potential tenants when making an internet enquiry on our advertised rental properties. Landlords tend not to be keen on having pets in their property due to possible risks around cleanliness, pet odours lingering, flee infestation and noise complaints. Also landlords reluctance for pets has been impacted as well since the Tenant Fee Act 2019 came into force as neither landlords or letting agents are any longer able to increase the security deposit to compensate for allowing a pet as under the Tenant Fee Act the maximum deposit that can be taken is upto five weeks rent (unless the annual rent exceeds £50,000 in which case security deposit is capped at 6 weeks rent).

However, landlords did you know that the rent can be increased to replace a pet special clause deposit as long as the property listing advert outlines this clearly to be the case? In addition, special clauses can be added to the tenancy agreement relating to the permitted pet, like making sure the dog does not go upstairs, making sure the cat does not claw the carpet etc.

Home Partnership are a member of ARLA Propertymark therefore get in touch with one of our professional staff with any questions relating to allowing pets and to hear more about the proposed new pet Bill being considered in Government

May 2021

Facebook Live Q&A

We had our first Facebook Live Q&A where we answered your questions on buying with a 5% DEPOSIT and advice on getting onto the property ladder.

Check out the full video on our Facebook page.

Open or closed? - Lockdown January 2021

Following the Government announcement of the UK going in to a national lockdown we would like to reassure you that the property market remains very much open. However, there are a few small changes we need to let you know about.

We’ve checked out Government guidelines to ensure we’re keeping you our clients, and our wonderful team and as safe as possible.

The latest lockdown will see some of the team reverting back to remote working from home in order to reduce the amount of people we have coming in to each of our offices. However, due to the investment made in our technology and phone system last year you will not experience any change.

The small few changes to viewing our properties will be:

 - You will be asked to watch a video tour of the property you would like to view before a face to face viewing can be confirmed  

- We will no longer be handing out paper property brochures during viewings, instead will receive an e-brochure prior to your viewing

- We will be requesting that you wait safely in your vehicles upon arriving at a viewing, we will then call you to confirm the property is ready for your viewing

Onwards and upwards in getting you into your new home in 2021.

Scott, Jo & Merrick.

Our proud and former service heroes are unable to collect this year due to the pandemic and it’s estimated around a third-fewer Poppy sellers will be on our streets.
Here at HP we are wanting to help and have decided that for every one of our poppy pictures that are decorated and returned to us we will donate £1 to The Royal British Legion.
Please get in touch to request your template.
You can drop your creations through one of our office letter boxes, post them to our offices or email them in to:
Why not purchase your own poppy online -
HP Top Tips - Getting ready to buy during lockdown

We have a few TOP TIPS for those who are looking to buy a property, now, or after the Government measures are lifted.

1. Get Advice.

Speak to our mortgage advisor now to find out what your options are and what your budget is. Nothing is worse than finding the property of your dreams only for them to be crushed once you realise you can’t afford it.

2. Register!

Register your interest ready for when the Government measures have been lifted, that way we can reach out to you before properties go live on Rightmove & OnTheMarket.

3. Go Virtual.

View online anything and everything that meets your basic criteria. You think you want a 3-bed 1930s semi in suburbia but the 4-bed townhouse closer to the station might just be the one! We now have property videos available to help you narrow down your ‘to view’ list.

4. Do your research.

This can include checking out the street scene and surrounding area using Google Maps, checking out the local council planning portal website, Environment Agency website for flood risks, the Valuation Office Agency website to check the council tax band and amount.

5. Budget.

Did you know that we can get you quotes and costs for moving? This includes solicitors’ fees, survey fees, mortgage broker fees, removal costs and any Stamp Duty that may be payable.

Give us a call, or drop us an email, to see how we can help you buy your dream property.

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