Addendum to Terms of Business

Renters’ Rights Act Compliance

This Addendum forms part of the Terms of Business between The Home Partnership and (Landlord). This addendum shall take effect immediately upon issue and shall be deemed duly served on the date it is sent by email.


1. Legislative Changes

1.1 This agreement is varied to reflect changes introduced by the Renters’ Rights Act 2025 and
associated regulations.
1.2 The Home Partnership reserves the right to amend working practices, procedures, and services to ensure ongoing legal compliance.

2. Compliance and Landlord Obligations

2.1 The Landlord remains fully responsible for ensuring the property complies with all legal requirements, including (but not limited to):

  • Safety certification
  • Property standards
  • Licensing requirements

2.2 The Landlord agrees to provide accurate and up to date documentation upon request.
2.3 The Home Partnership shall not be liable for any penalty, loss, or enforcement action resulting from incomplete or inaccurate information supplied by the Landlord.

3. Documentation/Notices and Information Requirements

All decisions relating to possession action, including whether to commence proceedings and on what grounds, remain the sole responsibility of the Landlord. In respect of any notice seeking possession served pursuant to the Renters’ Rights Act (including any replacement or amended form of a Section 8 notice), The Home Partnership shall not ordinarily undertake the preparation or service of such notice. The Landlord agrees to instruct a suitably qualified legal adviser to prepare and serve any such notice and to ensure compliance with all statutory requirements. The Home Partnership shall have no responsibility for any loss arising from any defect or noncompliance in relation to such notice. Additional work required to meet new legislative requirements may be subject to additional fees.

4. Enforcement, Compliance & Penalties

The Landlord acknowledges that failure to comply with applicable legislation, including the Renters’ Rights Act and any associated enforcement regimes, may result in enforcement action, including but not limited to enforcement notices, improvement notices, financial penalties, restrictions on possession proceedings, or other regulatory measures.

The Landlord further acknowledges that local authorities and other enforcement bodies may exercise statutory powers in relation to the Property, including rights of entry for inspection and enforcement purposes, the service of improvement notices, and the imposition of strict compliance deadlines. The Landlord agrees to fully cooperate with any such enforcement action and to carry out all required works within the timescales specified by the relevant authority or legislation.

The Home Partnership shall have no liability for any enforcement action, notices, penalties, losses, or restrictions arising from the Landlord’s failure to comply with statutory obligations or to act upon reasonable advice or recommendations provided by The Home Partnership.

5. Fees and Additional Services

5.1 The Agent’s standard fees cover only the services expressly agreed.
5.2 Additional services, including but not limited to tribunal preparation, compliance remediation, or legal liaison, may incur additional charges.

6. General

6.1 In the event of conflict, this Addendum shall take precedence over the existing Terms of Business.
6.2 All other terms remain unchanged.

7. Limitation of Liability

The Agent shall not be liable for:

  • Changes in legislation or regulatory interpretation
  • Delays or outcomes in legal or tribunal processes
  • Actions taken in good faith to comply with statutory obligations
8. Nature of Tenancies

8.1 All new and, where applicable, existing tenancies will operate as periodic tenancies in accordance with current legislation.
8.2 The Home Partnership shall not be responsible for any loss arising from changes to tenancy structures mandated by law.

9. Pet Request Policy

The Landlord acknowledges that tenants may have statutory rights to request permission to keep pets. The Landlord agrees not to unreasonably withhold or delay consent to such requests and to respond within any applicable statutory timescales.

10. Possession and Legal Proceedings

10.1 The Home Partnership does not provide legal advice.
10.2 The Home Partnership may, at its discretion, decline to serve possession notices or conduct
possession proceedings on behalf of the Landlord.
10.3 Where appropriate, The Home Partnership will recommend instruction of a qualified legal professional at the Landlord’s cost.
10.4 The Home Partnership provides no guarantee of possession outcomes or timescales.

The Landlord acknowledges that “no fault” possession procedures (Serving a Section 21 Notice) will be abolished as of 1 May 2026, and that possession of the Property must be sought under legally prescribed statutory grounds. The Home Partnership shall, where instructed, assist the Landlord in seeking possession under the applicable grounds; however, The Home Partnership does not guarantee possession and accepts no liability for delays or outcomes arising from court proceedings or legislative restrictions. The applicable grounds and guidance are published and updated by the UK Government and can be accessed via the official GOV.UK website.

11. Property Condition and Standards

The Landlord confirms that the Property meets, and will continue to meet, all legal minimum standards, including any applicable Decent Homes Standard or equivalent requirements. The Landlord agrees to carry out any necessary works within the required timescales to ensure ongoing compliance.

12. Records and Data

12.1 The Home Partnership retain records as required by law and may share information with relevant authorities where legally obligated.
12.2 The Landlord consents to The Home Partnership submitting and maintaining property data on any statutory register or database as required.

Registration Requirements
Where required by law, the Landlord agrees to register themselves and/or the Property on any mandatory private rented sector database. The Home Partnership may assist with such registration upon request but accepts no liability for non-compliance where the Landlord fails to provide accurate or timely information.

13. Rent In Advance

The Landlord acknowledges that under the Renters’ Rights Act, no more than one month’s rent may be requested or accepted in advance (excluding any tenancy deposit). The Home Partnership will comply with this requirement in its letting and rent collection practices.

14. Rent Reviews and Increases

14.1 The Home Partnership may advise on rent levels based on market evidence.
14.2 The Landlord acknowledges that any proposed rent increase may be subject to statutory challenge or tribunal determination.
14.3 The Agent accepts no liability for the outcome of any rent review, dispute, or tribunal process.

Any rent increase shall be effected strictly in accordance with the statutory provisions in force at the relevant time. The Landlord shall not increase the rent more than once in any 12 month period and shall comply with all applicable notice requirements and prescribed procedures.

15. Rental Bidding

The Landlord acknowledges that under the Renters’ Rights Act 2025, the Agent is prohibited from inviting, encouraging, or accepting rental bids above the advertised rent and will proceed only on the basis of the stated rental price.

16. Tenancy Structure

The Landlord acknowledges that under the Renters’ Rights Act, assured shorthold tenancies will no longer be granted, and tenancies will operate on a periodic basis. Tenants will be entitled to terminate the tenancy by giving not less than two months’ notice. The Landlord further acknowledges that possession may only be sought on legally prescribed grounds and that no-fault eviction procedures are not permitted. The applicable grounds and guidance are published and updated by the UK Government and can be accessed via the official GOV.UK website.

17. Tenant Criteria & Anti-Discrimination Clause

Tenant Selection and Letting Practices
The Landlord acknowledges that under the Renters’ Rights Act 2025 and applicable equality legislation, tenant selection criteria must not be discriminatory, and The Home Partnership will not accept instructions that unlawfully exclude applicants on the basis of protected characteristics or other prohibited grounds.

18. Tenant Requests and Rights

18.1 The Home Partnership shall communicate tenant requests to the Landlord and facilitate responses in line with legal requirements.
18.2 The Landlord acknowledges that certain tenant rights (including but not limited to requests relating to pets or tenancy conditions) are governed by statute and subject to reasonableness.
18.3 The Home Partnership shall not be liable for decisions made by the Landlord or for consequences arising from statutory obligations.

Fee Changes Due to Compliance

The Landlord hereby agrees that, with effect from 1 May 2026, any renewal fees previously applicable to unmanaged services shall cease to apply and shall be replaced by a fixed fee of £234 (inclusive of VAT) (the “Fee”). The Fee shall be payable in consideration of The Home Partnership undertaking a rent review, including (without limitation) the collection, collation, processing and retention of evidential data, and, where required, the preparation and valid service of a notice pursuant to Section 13 of the Housing Act 1988, including for the purposes of any referral to the First-tier Tribunal (Property Chamber). For the avoidance of doubt, the Fee does not include any application fees, hearing fees, representation costs, or any other charges payable in connection with proceedings before the First-tier Tribunal (Property Chamber), all of which shall be payable by the Landlord in addition.

For the avoidance of doubt, whilst rent review services may be included within any managed service package or otherwise agreed as part of a bespoke service offering, any work undertaken in connection with proceedings before the First-tier Tribunal (Property Chamber) shall be deemed to fall outside the scope of such services unless expressly agreed in writing. Accordingly, all such work shall be chargeable at a minimum fee of £43.20 (inclusive of VAT), together with an hourly rate of £21.60 (inclusive of VAT) thereafter. These charges shall apply in respect of all time reasonably and properly incurred in relation to such Tribunal proceedings.

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